(303) 400-4309  (303) 400-1017  contact@angeltouchcleaning.com

Our Privacy Policy

Angel Touch Commercial Cleaning Privacy Policy Overview

Welcome to Angel Touch Commercial Cleaning. As a customer of Angel Touch Commercial Cleaning, your trust is our most important asset. We take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession. In order to preserve your trust, we want you to understand what personal information we may collect from you, how we use such information, and the choices you have regarding our use of this information.

In this policy, “personal information” means any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip), email address, telephone number, etc.

This Privacy Policy governs your experience on this website unless otherwise indicated.

Categories of Information We Collect

We collect personal information when communicating or interacting with you through www.angeltouchcleaningdenver.com. Personal Information is any information that we can use to identify, locate, or contact you. Some examples of Personal Information we collect include:

•    registering for a an account

•    when you request that merchandise be sent to you or others, make purchases or returns with us, place an order with us online, via phone, mail, email or fax, or request an e-receipt

•    subscribing to Angel Touch Commercial Cleaning.com Email Updates (our email newsletter) or other communications from us or managing your preferences with us

•    interacting with our websites or mobile sites, mobile applications, Wi-Fi, and other online services

•    transaction information about how you interact with us such as purchase history, customer account information, computer and mobile device information and push notification services you request

•    when you apply for employment which may include your social security number or social insurance number

•    through communications with you

•    contacting us with a comment, question or complaint

We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you. We may combine all information we collect and we may disclose this information within Angel Touch Commercial Cleaning. When you visit our websites we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data.

How We Use Your Information

We use the personal information that we and our service providers collect to conduct our business and to provide you with the best possible products, services and experience. We may collect and use your information to provide you products and services, process and respond to your application for current or future career opportunities, to respond to your comments, questions or complaints, determine your satisfaction with our servicea, to personalize your experiences, if you ask us to, send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events.

We also use your personal information for our everyday business purposes such as service improvements, security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.

How We Share Your Information

To best serve you, we may share your personal information with other members of the Angel Touch Commercial Cleaning family that provide support services to us or that help us market our products and services. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Angel Touch Commercial Cleaning. We may also, in certain instances, disclose your personal information when we have reason to believe that it is necessary to identify you, contact you, detect and protect you or us from fraud or theft, manage information security or bring legal action to protect your rights or the rights of Angel Touch Commercial Cleaning or others. We may also disclose your personal information when you ask us to do so or when we believe it is required or permitted by law.

Social Media Interactions

Angel Touch Commercial Cleaning invites you to socialize and share your cleaning experience with your friends using Social Media tools such as Facebook and Instagram. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program’s privacy policies.

Links to Other Websites and Services

Websites provided by the Angel Touch Commercial Cleaning family of companies may include links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties (‘Linked Sites’). Angel Touch Commercial Cleaning provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Angel Touch Commercial Cleaning of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave Angel Touch Commercial Cleaning’s website. Linked Sites are not under the control of Angel Touch Commercial Cleaning and Angel Touch Commercial Cleaning is not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any personally identifying information they collect from you.

Your Information, Your Choice

To update us with your preferences, you may contact us using one of the following methods:

•    Call 303-400-4309

•    Email contact@angeltouchcleaning.com, or

•    Send your request to Angel Touch Commercial Cleaning, 11919 I-70 Frontage Rd N, Unit 120, Wheat Ridge, CO 8033

Please note your preference as stated below:

“I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.” (You may also click the designated link at the bottom of all Angel Touch Commercial Cleaning email advertisements to be removed from future email updates.)

“I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.” (Please note that direct mail requests may take up to six to eight weeks to become effective.)

Your Access

We respect your need to be able to access and update the personal information that you have provided to us. If you have registered online, you may access and update your personal information at any time by logging into your account. You may also request access and update your personal information by email or writing to Angel Touch Commercial Cleaning at the contact information set out below (subject to certain exceptions and as prescribed by law). We may request certain personal information to verify the identity of the individual seeking access to their personal information records.

Children’s Privacy

Angel Touch Commercial Cleaning will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you are under 13 years old please do not provide your information on our website.

If we become aware that an individual is under the age of 13 and has submitted any information to Angel Touch Commercial Cleaning for any purpose without prior verifiable parental consent, we will delete his or her information from our files.

Security

We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us using this website. To help guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Angel Touch Commercial Cleaning is able to decode your information. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us at 303-400-4309

We also ask customers to carefully review their accounts and immediately report any unexpected activity to Angel Touch Commercial Cleaning and their issuing bank or credit card company. Additionally, we are asking all our customers to take measures to help protect personal information in their online accounts, including the following:

•    Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses

•    Reset your email account password

•    Use complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters)

•    Do not use the same password on more than one website

•    Do not share your password with others

•    Password protect your personal mobile device(s)

•    Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal

•    Visit these additional resources:

https://www.us-cert.gov/ncas/tips

http://www.consumer.ftc.gov/topics/computer-security

http://www.microsoft.com/security/pc-security/protect-pc.aspx

http://www.clarkhoward.com/news/clark-howard/technology/clark-howards-virus-spyware-and-malware-protection/nFZJ

Fraud Alerts: Protecting Your Personal Information

You may come in contact with websites, emails or texts that try to lure you into providing personal information with an offer such as a Angel Touch Commercial Cleaning gift card. Angel Touch Commercial Cleaning does not sponsor these offers nor are we affiliated with the promotion originators. If you become aware of any potentially fraudulent activity on a website or in an email or text, please forward the information to contact@angeltouchcleaning.com or call us at 1-303-400-4309 so that we can follow up. We take these matters, and the protection of our customers’ sensitive information, very seriously.

Data Processing and Storage

Angel Touch Commercial Cleaning and its third party service providers may process or store your personal information outside of the United States or Canada and other countries. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities. For more information of our use of foreign service providers please contact us as described below.

Policy Changes

This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.

From time to time, we may update this Privacy Statement to reflect new or different privacy practices. We will place a notice online when we make material changes to this Privacy Statement. Additionally, if the changes will materially affect the way we use or disclose previously collected Personal Information, we will notify you about the change by sending a notice to the primary email address associated with your account.

Additional Information

If you’re not comfortable shopping online (and would prefer to make your purchase via telephone), just give us a call at 303-400-4309. We will be happy to assist you. For your convenience, Angel Touch Commercial Cleaning may link to unaffiliated third party websites. This Privacy Policy does not apply to unaffiliated third party websites.

If you have questions regarding our Privacy Policy please contact us at:

Angel Touch Commercial Cleaning

3351 W 20th Avenue

Denver, CO 80211

1-303-400-4309

contact@angeltouchcleaning.com

The examples contained in this Privacy Policy are illustrations only, and are not intended to be exhaustive.

Effective Date 1/1/2015